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Program Remote

Does anyone know how to program M7820 universal remote to Cisco 9865HDC cable box?

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The 9865HDC usually uses the URC-8820 remote. I've never tried with the 7820.

Try programming it according to the manual:

http://media.cox.com/support/print_media/tv/equipment/user_guides/remote_control/M7820_user_guide.pdf

You might want to try codes 1877, 0877, 0008 first.

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I've heard of people figuring it out however not all of the features will work.  You can bring it to one of our solutions stores and swap it for a new on which will work for that box.

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