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Premiere plan speeds

Hi I just upgraded to premiere from preferred and it says I should receive up to 150mbps. I'm using a zoom 5341J modem (an approved model) and I'm very happy to be getting in the 90mbps range but that's really only 60% of what they are advertising. They have setup a technician to come out and evaluate my connection but they are threatening if it's my equipment I have to pay up to 75$. Is there are tips as to magically making this modem more efficient or chances are they have a problem with the cable lines causing the limited DL speed? Thanks for any info 

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Do you have a router connected to the zoom modem?  What model?  How are you testing, wired to wireless?  If wired, are the connections gigabit, cat-5e or 6?  Getting 90Mbps sounds like you have a 100Mbps, not gigabit network connection.  If wireless, are you using "ac"?  Wireless n could cause the speeds you are seeing.

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