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Premier connection capped at 32 Mbps
ordered service a month prior and even with replaced coxial cables still capped at 32mbps, i own a docsis 3.0 and i fear that cox has the 2.0 code set by default instead of the 3.0 code thus crippling my speed please somebody help!!!!
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ChrisL
Former Moderator
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I think you're getting closer to the solution it sounds like. Router speeds aren't as simple as the "box art" marketing makes it seem. The wireless and Ethernet speeds mentioned on the box don't directly affect the overall router's maximum performance. That is more a product of the CPU/RAM the router is equipped with just like any computer. The problem however is that router makers don't list anywhere the maximum throughput their devices support. You might find http://www.smallnetbuilder.com useful for learning more about various routers available including performance tests.
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ChrisL
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The modem seems to be setup correctly however I am seeing two obvious problems from this end. For one, it looks like the router attached might not be fast enough to support the service you're configured for. You might want to try testing directly to the modem to see if that makes a difference. 32Mbps is about the maximum speed a typical wireless-G router will go so if that's what you have it may be time to upgrade. Also the signals being reported by the modem are rather low. Are there any cable splitters you can try bypassing to see if there is improvement?
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Endorsedsix
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brought the modem and router to the initial entry way inside the housde and hooked directly to it and iten up about ten mbps but thats all
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ChrisL
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Endorsedsix
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Unable to connect modem to my.laptop for some reason it the laptop won't accept that connection directly only through my router, and my router is good for 100mbps and now I have to use my cell.phone because now it's not working at all
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ChrisL
Former Moderator
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Are you basing the router's max speed based off the speed of the Ethernet ports? That's usually not accurate and in most cases actually speeds will be significantly lower. Also when trying to connect the laptop to the modem make sure the power to the modem is unplugged and that the Ethernet in the laptop is enabled and configured to use DHCP.
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Tecknowhelp
Valued Contributor II
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Could you give more info? Seems like the signal is bad there too. How does the cable wire get from the pole to there? Through basement? Attic? Crawl space? There a kink somewhere in the chain I think.
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Endorsedsix
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It's a relatively old duplex I moved into and there are some wire coming off the pole into aa cox box on the side of the house and then a cord running from the box into a splitter mounted on the side of the house with one wire leading to where I connect inside and th other leading upstairs so maybe it's possible he's stealing cable from us or something and could be affecting it
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ChrisL
Former Moderator
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Whatever you did helped greatly with the signal levels. Now they're only just slightly out of specification. I can say however I don't think that Belkin router is going to get you to 100Mbps. If it's a wireless-G model it's probably only designed to handle about 32Mbps.
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Endorsedsix
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It's an n300 model that says it had 4 regular Ethernet ports but can support up to 300megabits persexomd wirelessly and one speedtest went up to nearly fifty megabits so I don't believe that's the issue
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Endorsedsix
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It's a Linksys router and two speedtest I've cunducted have been at 32mbps and 46mbps wireless I'll test the wired connection in a second
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ChrisL
Former Moderator
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Don't forget that the wireless cannot go any faster than the wired ports it's connected to. It doesn't cost anything to try connecting a gigabit Ethernet enabled device to the modem and testing that way.
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Endorsedsix
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*** yeah just hardwired and it shot up to 88mbps download and 15upload on my laptop
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Endorsedsix
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I understand, now I know Ethernet cords are generally reliable and ally devices are across the house to you think running a 75 or 100 ft Ethernet cord to my room and keep the router in there it will degrade quality of speed slightly or severely? Because I have and Xbox one and 369 that nat type depends on them being open and wirelessly across the houe will cause issues connecting online
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ChrisL
Former Moderator
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7.1K Messages
Ethernet cables those lengths should be just fine and shouldn't affect console NAT type at all. That is more a function of the router itself. I'm not sure if you tried testing your speed without the router entirely or just wired, if you just tried wired you may still want to try without the router so as to eliminate the overhead caused there to see if you can improve things any.
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