New Contributor
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1 Message
Port Forwarding (Home Network Manager Unavailable)
In line with Microsoft's requirements for Xbox Live, I'm am trying to open up several ports. Normally this would be done through the Cox Home Network Manager, but whenever I navigate to it there is a "Learn More" button, rather than a "Get Started" button. I've tried calling Cox, only to have them say that Tech Solutions would only be able to assist me with port forwarding after a $50 fee. This is completely unacceptable, as Cox intentionally blocks any configuration of my modem on my end, and so paying for a service that they are supposedly providing with the Home Network Manager is ridiculous. How can I go about enabling port forwarding on my modem, and why is the Home Network Manager unavailable?
Xbox ports that need to be opened: http://support.xbox.com/en-US/xbox-360/networking/network-ports-used-xbox-live
Health_Edge
Valued Contributor III
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4.2K Messages
11 years ago
I agree that the Home Network Manager is fail with a extra side of fail sauce, but fear not, it is not required. Port forwarding isn't done at the ISP level, its forwarding ports from outside your router into your Xbox. Its what they call your NAT, which you have probably seen or heard about during Xbox live tests.
What kind of router do you have? I can give you steps or you can look them up Portforward.com. Just pick out your brand of router then type, and it should give specific instructions. Just watch out for ads, its a free site but the ads try to trick you into clicking on stuff you don't need.
By the way, what game do you play? I don't play 360 much these days but I used to play Zombies and GOW3. Welcome to the forum.
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smtips
New Contributor II
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329 Messages
11 years ago
Yes, it would be a chargeable service, forwarding ports is not a cox issue. http://portforward.com can help.
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Port_forwarding
New Contributor
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1 Message
11 years ago
same with me bud im having the same problem
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Health_Edge
Valued Contributor III
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4.2K Messages
11 years ago
Short answer: Port forwarding tool broke.
See post above. What kid of router do you have if its different then OP?
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ChrisL
Former Moderator
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7.1K Messages
11 years ago
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