Viktor_Prime's profile

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Pop Hd 1074 missing but Pop 74 is there

Pop Hd 1074 is missing but Pop 74 is there. Any ideas?

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What STB are you using? Which programming package do you have? What is your zip code?

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The box is Cisco Explorer 8642HDC we have advance tv and zip is 85306

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Phoenix, AZ

Channel 1074 - PopHD was very recently a Contour HD channel, and last time I checked it was, and it was MPEG4/H.264, not MPEG2, so it was only available on a STB running the Contour IPG or a Retail CableCARD device, like TiVo.

But checking just now, it is now in MPEG2 and no longer listed as a Contour HD channel.
http://media.cox.com/support/print_media/tv/cls/arizona/cl_phoenix.pdf

So, it should now be listed in the Guide and available to all HD digital receivers, but I checked my 4240HDC running the Rovi IPG and 1074 - PopHD is still missing from that STB.

So Cox AZ needs to add it to the channel mapping and Guide of the boxes running Rovi.

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Hi Viktor,

It appears we are doing overnight maintenance on several channels, and Pop HD is one of them. As Bryan stated, channel 1074 (Pop HD) has moved to the full HD lineup. The video team hopes to have all channel maintenance completed by 8am local time. If channel 1074 is still missing after 8am, please unplug the power from your cable box for 30 seconds, and then plug it back in. Let us know if you are still missing any channels after the reset.

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