New Contributor
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6 Messages
Poor customer service
Is there a telephone number for TV service? All I can find is upgraded support (more $$) and sales. I have a problem with an upgrade with the card in our DVR and NO ONE is able to help us.
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Domino
Valued Contributor III
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2.8K Messages
What card in your DVR? What is the make/model of the DVR? Try calling the CableCARD help line (if you are referring to a CableCARD) at 1-877-820-8202, or try the Cisco or Motorola CableCard installation guides.
http://media.cox.com/support/print_media/tv/equipment/user_guides/cable_box/CCI110069_CableCardInstallGuide_CiscoCT2.pdf
http://media.cox.com/support/print_media/tv/equipment/user_guides/cable_box/CCI110069_CableCardInstallGuide_MotorollaCT2.pdf
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