Phone/Internet DOES NOT WORK!!!!

Yes, I just paid my Cox bill again. from my mothers house because my Internet doesn't work. It hasn't since October when I signed up, never had a problem before. Get the same run around every time I call, Cox refuses to let me out of my "contract" and continues to apologize. COX, you are stealing my money, my phone doesn't work either. Why am I paying you again??? Countless service calls, countless complaint calls and countless hours of dealing with this ridiculousness. Again, explain why if you can't fix your problem you keep billing me for services you know you are not providing and can't provide? I just really don't want to be your customer, please let me out of my contract. You have stolen enough money from me and treat me like I am the problem.  Cox should be ashamed.