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Outlook says my Cox email settings are "out of date"
I have a new PC and am adding my email addresses to Outlook. Others have loaded fine but my three Cox accounts -- though they are loaded on Outlook -- have not populated with my emails. The program keeps telling me that my Cox account settings are "out of date." The only thing I see that's under my control is changing from Classic to Expanded format, which didn't solve the problem. Any ideas? Thanks!
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DerrickW
Valued Contributor
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1.2K Messages
Which version of Outlook are you using on the new PC? When you added the email accounts did you use POP or IMAP? Here is a link with the server information that you would need to use - https://www.cox.com/residential/support/setting-up-an-email-account-in-outlook-for-windows.html.
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robinsnest
New Contributor
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4 Messages
Derek.... that link does not work. Perhaps posting one that does would be helpful?
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stinkfoot63
Contributor II
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421 Messages
Try Googling "Outlook settings out of date" and see what comes up. Could be a Windows or Outlook issue and not Cox.
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EdwardH
Valued Contributor
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755 Messages
Robinsnest, sorry about that it looks like there was a period at the end of the url, please try it https://www.cox.com/residential/support/setting-up-an-email-account-in-outlook-for-windows.html here. ---
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StephanieS
Moderator
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661 Messages
Thanks stinkfoot63!
StephanieS
Cox Support Forums Moderator
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