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order completion time
order for cinemax rec'd 1 1/2 hrs ago why so long to comp-lete
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New Contributor
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3 Messages
order for cinemax rec'd 1 1/2 hrs ago why so long to comp-lete
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ColleenD
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6StringWizzerd,
Hey there! Since our forums are for customers to help each other with technical issues, this probably isn't the best avenue to use to contact us.
The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account specific issues, or would like to submit a channel request, please reach us on Twitter at @CoxHelp, visit us on Facebook, or atcox.help@cox.com.
Your confirmation may have provided you with a processing timeframe. I'm fairly certain that the department that processes those orders is closed on Sunday. If you need the channel added right away it would be better to call (even tech support can add a channel for you), or you can email us at cox.help@cox.com with your account info and verification. Please include your full name and a reference or link to this post.
Thanks,
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