vcteacher's profile

New Contributor

 • 

2 Messages

Closed

Opening webmail

When I open webmail from a mobile device, I go directly to my Cox inbox.  When I open webmail from my PC or laptop, I'm required to go through several steps to access my Cox inbox; I must enter my login, password, wait and then enter my zip code.  It makes no sense to me that I am able to access my Cox email directly from a mobile device, but not from my PC.

Is there a solution to having to go through all these steps on my PC?

I'm also baffled as to why some of my Cox email in my inbox just disappears.  It's very frustrating.

Moderator

 • 

1.8K Messages

Hi vcteacher, do you have your browser set to delete cookies? When you enter your zip code it allows the system to set your Cox home page to your area. If you (or your browser, or your Anti-Virus software) deletes cookies then you will keep getting that prompt for the zip code. You can go to your Web Mail without going through the home page: webmail.cox.com  

Related Content

  • Accepted Solution

    Closed

    4

    0

  • Closed

    3

  • Accepted Solution

    Closed

    1

    0

  • Closed

    1

    0

  • Closed

    1

    0

Recent Discussions

View More

Loading...