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Bryanne

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OnDemand

Hi, every time I try to access OnDemand from my bedroom box, it goes all the way to the "hit play" screen and once I do, it suddenly jumps to a blue screen as if I'd hit "input" and changed the TV channel. It's been doing this for about a week. I've tried unplugging my box and plugging it back in, but no luck. Super annoying. I want to watch Bravo! :-)

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ChrisL

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It sounds like the box may be experiencing some sort of problem and shutting down on you.  If you've already tried resetting it by disconnecting and reconnecting power there may be benefit to either swapping the box or scheduling a technician to come out and troubleshoot further.

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