New Contributor
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1 Message
Nov Internet price increase
I discover with shock that my Internet bill is up again. Now $60, up from $40 just a year ago. I am still on the same 25Mbps plan. When will the price increases end? I see no difference in service, only more of my money going to you.
EW
New Contributor
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1 Message
12 years ago
It is interesting that no reply has been made to this point; maybe cox doesn't know.
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snow
New Contributor
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1 Message
12 years ago
mine went up in May of this year, and now again in November and we are not talking small increases. That's a rate of every six months. You would think with all the increases this company could get some customer service, which you can not say is bad because it is pretty much non existent.
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Is_Cox_Still_Cl
New Contributor
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7 Messages
12 years ago
Well stink, I am going to have to find another provider. Who can afford the increases? I am in the new internet companies boundaries so I can lock in a price for two years. Or I will go sit at Starbucks all day and use the internet for free.
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Health_Edge
Valued Contributor III
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4.2K Messages
12 years ago
The purpose of this forum is to discuss technical issues. Ofcourse no one likes price increases, but thats a debate for a different arena. If you would really like to get your idea heard then write a calm rational letter and mail it to them. Nothing says serious like ink. Otherwise its just venting IMHO.
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ChrisL
Former Moderator
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7.1K Messages
12 years ago
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Keyser
New Contributor
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1 Message
12 years ago
I would like to see the balance sheet that justifies these cost increases. Cox has risen the price multiple times in the last year alone. Company should probably hire a new budget person or stop paying them so much to do horrible planning.
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Cory_H
New Contributor
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3 Messages
12 years ago
Raising prices on Internet to offset losses in home phone charges or other outdated business model (services) is ridiculous. Bundling is just your way of pushing unnecessary services to users and making more money on things they don't need/use.
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KipK
Valued Contributor II
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606 Messages
12 years ago
We appreciate everyone's feedback, but this is not a technical issue, and per the forum guidelines and introductory sticky post the purpose of the Support Forums is to discuss technical topics. We understand some customers may need help with their bills, and if so they can reach their local account services department at the times and numbers listed here, or can contact us by the other methods listed in the sticky post.
This off-topic post will now be locked. Thanks for posting!
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