New Contributor
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1 Message
Not getting emails correctly
Is Cox now deciding which emails they are allowing to go through to our account? I ordered tickets that were emailed to us 2 times, never got the email. So I had them email to a "yahoo.com" email we have, got them in a minute. So then, I thought I email from the "yahoo.com" email address to our cox address....it never showed up. I even checked our email through cox.com...nothing. What the heck is going on. I live in a community that has an "egroup" & everyone has been complaining about not getting their emails on their cox email. So I wanna make sure, we pay over $60.00 a month to NOT get emails. But have no issue getting them through a free email account. Surely Cox can do better then this.
Randie LaForge
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duhmel
New Contributor III
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143 Messages
Surely Cox can do better then this.
Better read the posts on this Forum before you make such a rash statement.
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ChrisL
Former Moderator
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7.1K Messages
One possibility is the spam blocker is catching these emails. You can check by signing into http://webmail.cox.net and going to Settings to review the spam blocker settings. The default is to delete all suspected spam however it can be changed to move spam to a dedicated folder or simply tag as spam and deliver anyways.
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