Fezzik's profile

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No audio for the CW

Trying to watch The Flash on the CW right now (7:14pm AZ time). There is no audio on that channel. All other channels seem to be fine. Tried resetting cable box but no luck. Any ideas?

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Moderator

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4.3K Messages

Hi Fezzik and Bryan,

While I cannot speak about previous audio issues with channel 6 in Phoenix (CW), there was an issue last night during The Flash. We received an alert that the provider was working to resolve the problem. I have no further details, unfortunately. Is the audio on channel 6 working this morning?

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Just checked my TiVo DVR recordings of The Flash (I have not watched it in full, yet) and they seem to have Audio. (Chandler Cable Plant)
EDIT: I watched all of The Flash (S02E02) and it did have Audio and it sounded OK.

BUT, and a big BUT, The CW (HD channel 1006) in Phoenix has the most horrendous Audio issues of any Network on Cox. I do not know if this is a Cox Issue or the Local Affiliate, but would Cox please have the local video engineers look into this issue.

I noticed last week that it was much better than it has been previously,  I will update after watching more programming over the next few weeks.

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Thanks Becky. It looks like it's working today.

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Hi Fezzik,

Thanks for the update! Please feel free to reach out to us if anything like this happens again.

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