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Cox_Cable_Platf

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New Platform/ Format?

The Guide and DVR platforms for my cox cable changed two days ago. Is there a way to re-set them to the platform/format it was previously? The new Guide and DVR set up is terrible. I may as well get Directv if this is the only option Cox is going to have. Please let me know if there is a way to re-set the Guide and DVR format to what is was prior to this week. Any help would be appreciated. I have Cox specifically because the platform was more user friendly than Directv. Now it is incredibly inconvenient and unappealing.

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Domino

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Which DVR and IPG are you using? Have you changed DVRs in the last few days? What is a "DVR platform" ??

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Cox_Cable_Platf

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I got Cox cable last year and I have the same box that was given to me. I have not changed DVR's. I am unsure what IPG refers too. I don't know how to describe it other than the screen that comes up for Guide and DVR are now different from what they were two days ago. I am trying to figure out if there is a way to get it back to the old format/platform, as it was much more user friendly before. Thank you for your reply

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Domino

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Cox Cable Platform Change said:
I got Cox cable last year and I have the same box that was given to me. I have not changed DVR's. I am unsure what IPG refers too. I don't know how to describe it other than the screen that comes up for Guide and DVR are now different from what they were two days ago. I am trying to figure out if there is a way to get it back to the old format/platform, as it was much more user friendly before. Thank you for your reply

IPG stands for "Integrated Program Guide." It's either Passport or Contour.

If you can't even specify the DVR make/model number, then I can't help you. There is an update to the Contour IPG being phased in, but it's nothing that is much different. Passport had an update a while back, but it was quite minor, too.

Get back to me when you determine the model number. Is it a Cisco, S/A, or Motorola?

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