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New install, SB6141, random disconnects, loss of service, great speeds

Hey all,

I had new internet installed, about 45 days ago. This was literally a brand new install, cable was buried, cabled into my home. The DP for the neighborhood is in my front yard, so it was easy to run and Cox tech who installed it said I should have the best signal in my neighborhood due to my close proximity.

I purchased a new SB6141 for this install. My service is the 100/10. 

My problems aren't with the speed. My speed is excellent. I typically run about 125mbps, 25mbps when running the Cox speed test from my account or the Ookla plugin from my router.

My issue is I frequently get dropped. Literal modem reset. This is the logs below. From the forum search I moved the modem to a standard outlet, no powerstrip or UPS. Didn't help, if anything made it worse (more frequent).

TimePriorityCodeMessage
Feb 04 2015 14:33:37 6-Notice I401.0 TLV-11 - unrecognized OID;CM-MAC=94:62:69:f0:65:fa;CMTS-MAC=00:1e:be:fe:fd:c6;CM-QOS=1.1;CM-VER=3.0;
Feb 04 2015 14:33:37 5-Warning Z00.0 MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=94:62:69:f0:65:fa;CMTS-MAC=00:1e:be:fe:fd:c6;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:30 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=94:62:69:f0:65:fa;CMTS-MAC=00:1e:be:fe:fd:c6;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:15 6-Notice N/A Cable Modem Reboot due to power reset ;CM-MAC=94:62:69:f0:65:fa;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Feb 04 2015 04:29:56 6-Notice I401.0 TLV-11 - unrecognized OID;CM-MAC=94:62:69:f0:65:fa;CMTS-MAC=00:1e:be:fe:fd:c6;CM-QOS=1.1;CM-VER=3.0;
Feb 04 2015 04:29:56 5-Warning Z00.0 MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=94:62:69:f0:65:fa;CMTS-MAC=00:1e:be:fe:fd:c6;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:27 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=94:62:69:f0:65:fa;CMTS-MAC=00:1e:be:fe:fd:c6;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:15 6-Notice N/A Cable Modem Reboot due to power reset ;CM-MAC=94:62:69:f0:65:fa;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Feb 03 2015 15:19:13 6-Notice I401.0 TLV-11 - unrecognized OID;CM-MAC=94:62:69:f0:65:fa;CMTS-MAC=00:1e:be:fe:fd:c6;CM-QOS=1.1;CM-VER=3.0;
Feb 03 2015 15:19:13 5-Warning Z00.0 MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=94:62:69:f0:65:fa;CMTS-MAC=00:1e:be:fe:fd:c6;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:21 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=94:62:69:f0:65:fa;CMTS-MAC=00:1e:be:fe:fd:c6;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:15 6-Notice N/A Cable Modem Reboot due to power reset ;CM-MAC=94:62:69:f0:65:fa;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Feb 03 2015 00:21:38 6-Notice I401.0 TLV-11 - unrecognized OID;CM-MAC=94:62:69:f0:65:fa;CMTS-MAC=00:1e:be:fe:fd:c6;CM-QOS=1.1;CM-VER=3.0;
Feb 03 2015 00:21:38 5-Warning Z00.0 MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=94:62:69:f0:65:fa;CMTS-MAC=00:1e:be:fe:fd:c6;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:20 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=94:62:69:f0:65:fa;CMTS-MAC=00:1e:be:fe:fd:c6;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:15 6-Notice N/A Cable Modem Reboot due to power reset ;CM-MAC=94:62:69:f0:65:fa;CMTS-MAC=00:1e:be:fe:fd:c6;CM-QOS=1.1;CM-VER=3.0;
Feb 01 2015 23:28:48 6-Notice I401.0 TLV-11 - unrecognized OID;CM-MAC=94:62:69:f0:65:fa;CMTS-MAC=00:1e:be:fe:fd:c6;CM-QOS=1.1;CM-VER=3.0;
Feb 01 2015 23:28:48 5-Warning Z00.0 MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=94:62:69:f0:65:fa;CMTS-MAC=00:1e:be:fe:fd:c6;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:19 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=94:62:69:f0:65:fa;CMTS-MAC=00:1e:be:fe:fd:c6;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:14 6-Notice N/A Cable Modem Reboot due to power reset ;CM-MAC=94:62:69:f0:65:fa;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;

I was watching a video on FPUCentral last night, and it buffered about 30 second of the video, then i lost internet connection, in which i was waiting for it to reconnect again. This happens very frequently when we are watching Amazon off the FireTV, or streaming Video to my desktop hardwired. Any type of data transfer that goes longer than 20-30 seconds seems to die or hesistate in spots. During this, I am unable to refresh the Signal page on the modem. Not everytime it power resets itself. Signal page below is what it looks like normal throughout the day, i check it quite frequently to see if numbers are in acceptable ranges.

DownstreamBonding Channel Value
Channel ID 121  122  123  124  129  130  131  132 
Frequency 813000000 Hz  819000000 Hz  825000000 Hz  831000000 Hz  861000000 Hz  867000000 Hz  873000000 Hz  879000000 Hz 
Signal to Noise Ratio 36 dB  36 dB  36 dB  36 dB  36 dB  36 dB  37 dB  37 dB 
Downstream Modulation QAM256  QAM256  QAM256  QAM256  QAM256  QAM256  QAM256  QAM256 
Power Level
The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading
1 dBmV   1 dBmV   1 dBmV   1 dBmV   2 dBmV   2 dBmV   3 dBmV   3 dBmV  

UpstreamBonding Channel Value
Channel ID 2  1  3  4 
Frequency 23300000 Hz  18400000 Hz  29800000 Hz  36300000 Hz 
Ranging Service ID 706  706  706  706 
Symbol Rate 5.120 Msym/sec  2.560 Msym/sec  5.120 Msym/sec  5.120 Msym/sec 
Power Level 40 dBmV  40 dBmV  42 dBmV  45 dBmV 
Upstream Modulation [3] 16QAM
[3] 64QAM
 
[3] QPSK
[2] 16QAM
[3] 64QAM
 
[3] 16QAM
[3] 64QAM
 
[3] 16QAM
[3] 64QAM
 
Ranging Status Success  Success  Success  Success 

Signal Stats (Codewords)Bonding Channel Value
Channel ID 121  122  123  124  129  130  131  132 
Total Unerrored Codewords 870458012  868760480  868769647  868778089  868754317  868755373  868756074  868768411 
Total Correctable Codewords 15  30  17  24  110  300  563  1364 
Total Uncorrectable Codewords 1328  1414  1350  1537  1545  1508  1603  1383 

Any idea's? I'm quite frustrated at this point. Had a couple techs on site and they checked out the cabling and my numbers are off the chart good. Do i have a bad modem? Removing the router doesn't stop the power resets of the modem or service interruptions if i cable my server directly to it. 

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