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Internet_Speed7

New Contributor III

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20 Messages

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NatGeo Channel 1144 in Phoenix Black Screen??

Our NatGeo channel, channel 1144 in Phoenix is showing a black screen.  Audio is fine.  What's going on?  Is this why my bill went up $20 a month?

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ReneeG

Former Moderator

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980 Messages

Hi Internet Speed Results,

We'd like to assist. Are you experiencing this issue on both SD & HD NatGeo? Have you tried resetting your equipment to see if that helps?

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Internet_Speed7

New Contributor III

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20 Messages

Problem apparently self corrected after nearly two hours.  Thank you to whomever might have fixed it.

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