New Contributor
•
7 Messages
My cable modem resets itself when downloading.
My cable modem seems to be resetting itself whenever I'm downloading something. Oddly this usually doesn't happen when playing games online, only when downloading games from Steam or downloading large amounts of data.
I went to 192.168.100.1 and this is what it currently says:
| Frequency | 843000000 Hz |
| Signal To Noise Ratio | 36.5 dB |
| Power Level | -0.4 dBmV The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading |
| Upstream | Value |
| Channel ID | 2 |
| Frequency | 29600000 Hz |
| Power | 43.2 dBmV |
This is after it rebooted. I looked in the logs and found the following information for today:
| 2013-09-21 10:05:06 | 6-Notice | M573.0 | Modem Is Shutting Down and Rebooting... |
| 2013-09-21 10:05:06 | 3-Critical | R004.0 | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o |
| 2013-09-21 10:04:34 | 3-Critical | R005.0 | Started Unicast Maintenance Ranging - No Response received - T3 time-out |
| 2013-09-21 10:04:20 | 4-Error | C401.0 | DCC-ACK not received |
| 2013-09-21 10:04:20 | 3-Critical | R005.0 | Started Unicast Maintenance Ranging - No Response received - T3 time-out |
| 2013-09-21 10:04:19 | 4-Error | C401.0 | DCC-ACK not received |
| 2013-09-21 10:04:19 | 3-Critical | R005.0 | Started Unicast Maintenance Ranging - No Response received - T3 time-out |
| 2013-09-21 10:04:19 | 4-Error | C401.0 | DCC-ACK not received |
| 2013-09-21 10:01:53 | 4-Error | C403.0 | DCC-ACK rejected unknown transaction ID |
| 2013-09-21 10:01:53 | 4-Error | C401.0 | DCC-ACK not received |
| 2013-09-21 09:56:50 | 4-Error | C403.0 | DCC-ACK rejected unknown transaction ID |
| 2013-09-21 09:56:50 | 4-Error | C401.0 | DCC-ACK not received |
| 2013-09-21 09:54:48 | 4-Error | C403.0 | DCC-ACK rejected unknown transaction ID |
| 2013-09-21 09:54:48 | 4-Error | C401.0 | DCC-ACK not received |
Any assistance on this would be great. I tried calling Cox and the lady that I talked to insisted that it was a problem with my router and told me to power cycle the equipment and then everything would be fine. Well, it isn't, so now hopefully this forum can provide some insight.