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MS Outlook Suddenly Quit Working
I have used Outlook with my cox.net email account for 12 months now. Yesterday evening it suddenly and mysteriously quit working. The message I get is: "Task 'pop.cox.net - Receiving' reported error (0x80042108) : 'Outlook is unable to connect to your incoming (POP3) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP)."
So, first I checked the on-line set-up directions and everything is set correctly. Then I tried the automated phone support ["unplug your modem/router to reset, blah,blah"] and still no joy. When I finally got a live person in Support, she tells me Cox Support won't help with Outlook. Great!
Now I'm here. Can anyone suggest a fix? I haven't been into the Outlook Account settings menu since I first set it up. It's worked just fine for a year. Why can I suddenly no longer connect?
TIA....
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Health_Edge
Valued Contributor III
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4.2K Messages
0x80042108 is usually caused by a Anti-virus problem? Who do you have? I suggest disabling or uninstalling it temporarily and see if that resolves.
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MichaelJ
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Duncan_s_Dad
New Contributor
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Thank you both for your replies. My problem apparently resulted from an aggressive stance taken by an app called "Glasswire" which I D/L'd from Kim Kommando's site. It's supposed to monitor network access. Unfortunately, it made major modifications to my firewall, effectively blocking access by. MS Outlook. I deleted the many bits of the program [with some difficulty] and now Outlook accesses the net just fine again.
Thanks again.
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