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shaw_2112

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mp3 attachments

I was recently sent an mp3 attachment from an iphone, I can see and download the attachment from my android phone but I cannot download the attachment from my PC , it isn't showing a link to the attachment. How do I access this attachment from my pc?

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AllenP

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How are you trying to access the attachment on your pc?  The file was sent as an attachment to what?  An e-mail, a text?

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shaw_2112

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I sent a test to myself, when I open an email with attachments is should look like this...

From: Shaw, Shane <xxxxxx@xxxx.com> Add to Addresses Block Sender
Date: Tuesday, January 13, 2015 5:08 AM
To: shane.shaw@cox.net <xxxxxxx@xxx.net> Add to Addresses
Subject:
Size: 3 MB
Attachments:

there should be a link to my attachments but what I got was this...

From: Rocco Grieco <xxxxxx@yahoo.com> Add to Addresses Block Sender
Date: Thursday, January 8, 2015 6:58 PM
To: shane.shaw@cox.net <xxxxx@cox.net> Add to Addresses
Subject: Fwd: Song 3
Size: 4 MB

it was sent via an iphone, I can access the attachements from my android phone, but not my PC. I've tried IE, Firefox and Chrome and there is no link. Running windows 7. I've also tried from different PCs and no luck.

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EdwardH

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If you are forwarding emails from Classic Webmail it will not carry over attachments, you would want to add the file back using Classic, or login using Enhanced and forward the email from there. Classic Webmail does remove embedded content from a email when forwarding or replying to messages.
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PirateGES

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does your pc Bluetooth to the ios device? I noticed the file size in the 2 samples are different sizes too 3mb vs 4 mb not sure what that means, but it's easier to network the 2 devices together either via ethernet or BT then transfer, if you can't attach emails with files as stated below.

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