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Wednesday, January 29th, 2014 8:19 PM

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Motorola sbg6580 modem firmware update.

I bought a Motorola sbg 6580 wifi modem and installed it to Cox a couple of years ago. It gave me problems and when I searched for firmware updates, Motorola indicates only the isp (cox) supplies the firmware updates. 

I'm still at ver SBG6580-3.5.8.4-GA-00-505-NOSH and I'm sure this is causing the diconnect problems i am randomly having.


How can I get the modem firmware updated?


Thanks,

Bob Raffety (bobraffety@cox.net)

Former Moderator

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7.1K Messages

12 years ago

Currently 3.5.8.4 is the most current approved version for use with our network.  The signal levels do appear to be just a little out of specification.  Are there any cable splitters you could try removing to see if things improve?

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