Motorola LED colors

Confused here...

I have an Arris/Motorola SB6141. LEDs #1 (power) and #4 (online) are not illuminating as described in the manual. They initially are green (as they should be), but as soon as LED #2 (receive) and #3 (send) change to BLUE, and LED #5 starts flashing BLUE, LEDs #1 and #4 change to an off-white shade. Arris tech support claims that this is due to the strong blue light of LEDs #2, #3, and #5.

Any other SB6121/SB6141 owners out there having the same experience? Otherwise, the modem is working fine, getting 60/7.5 MBPS performance from a 50/5 MBPS account.