rsanstra1's profile

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motorola 6580 connection drop

I am having an issue with streaming movies and the Internet connection dropping every 20 to 40 minutes? I have read several posts with people having the same issue with cox concerning the modem/router combo I have. Motorola 6580... Please help, very frustrated...

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The modem is the router, all in one. I have my TV hard wired to it...

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Yes, the Internet drops connection anywhere from 20 to 40 minutes in even though it is hard wired.

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Yes, but the tech that came out said it either works or it doesn't? 

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I am so frustrated at this point...

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Any suggestions? 

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Are their specific streaming sites/applications that are slowing down like YouTube or Netflix? Or is it anything you attempt to pull in real time that is triggering it?
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Not that I am aware of?

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The modem event log shows a DHCP error field invalid in response v4 option?