estenv's profile

New Contributor

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3 Messages

Saturday, April 16th, 2016

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MLB Extra Innings in HD

HD channels for Extra Innings 1671-1684 not available on my channel guide. Why not? 

Honored Contributor III

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5.7K Messages

9 years ago

In addition to the MLB Extra Innings subscription, you'll have to pay more for the games in HD.  Meaning, you'd have to rent something more expensive than a cable box.  Didn't Cox tell you that when subscribing?

I discovered the hard way it's not a good value:  Low Definition channels, blackouts, commercials and sometimes I couldn't watch the hometown network of my team.

Moderator

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4.3K Messages

9 years ago

Hi Estenv, It's possible that the HD MLB Extra Innings channels are broadcast using the MPEG-4 format. If so, a cable receiver that supports MPEG-4 video is required. Our older HD receivers and DVRs are only capable of decoding MPEG-2. What model cable box are you using?

Honored Contributor III

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5.7K Messages

9 years ago

Even if I had a newer cable box, I couldn't watch HD MLB Extra Innings.

If you review the PDF of the Cox Channel Lineup, you'll see the HD channels for the MLB Extra Innings subscription are tagged with a Δ.  For example, 1670-1678 NHL/MLB Pay Per View HD Δ.

What does the Δ mean?

I copied as follows:  Δ Contour HD Channels, if included with your service level, require rental of a Contour receiver or Cox provided CableCARD together with a certified compatible CableCard retail device capable of tuning those channels.

Therefore, if you want the HD channels for the MLB Extra Innings subscription, you'll pay more as follows:
  - Contour Receiver Rental Fee
  - Cox Contour TV Service

New Contributor

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3 Messages

9 years ago

My cable box is a Motorola CMO6416 

Contributor II

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699 Messages

9 years ago

that box is mpeg 2 only

Moderator

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859 Messages

9 years ago

@Bruce, you are correct, a Contour receiver is required in order to be able to view the higher range of HD PPV/Subscription channels. You also have access to use the MLB.tv app with your Extra Innings package. You can view HD streams through the app if you have a device or TV that has the MLB.tv app built-in. Otherwise, you can always look at it on a mobile device or computer. 

Brian
Cox Support Forums Moderator

Contributor II

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699 Messages

9 years ago

not true you can buy a Tivo premiere or newer and get the Cox mpeg4 channels with cable card, but then you would also need a Tivo subscription.

Honored Contributor III

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5.7K Messages

9 years ago

At the very minimum, MLB.tv would add another 110 GB per month to your Internet Data Plan.

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