New Contributor
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2 Messages
Mini-Box Channel Limitations
Gainesville, Florida, customers are being swamped with notices to order mini-boxes in prep for "going all digital." The slick, colorful literature makes it seem like it might even be a good idea to trade in an HD receiver. However, customers are not being told that mini-boxes will only show Starter & Essential channels, and not optional "paks" (movies, sports, etc.) or premium channels (HBO, Starz, etc).
The only place where I saw this limitation mentioned was in fine-print at the bottom of the on-line channel list:
*Channel not available on outlets connected via a mini box; requires either an Advanced TV Receiver, Contour Receiver or Cox-provided CableCard... If you have an HD-capable television connected via a mini box, you will be able to view an HD version of TV Starter and TV Essential channels [only] on the Standard Definition channel locations (Under 999), if available... [Emphasis added].
IMHO, the literature should be clearer about what channels the box will not show and its omission is misleading. <Just my 2 cents>
wees41
Contributor II
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699 Messages
9 years ago
what makes you think the mini was better than a full digital box?
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Talent312
New Contributor
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2 Messages
9 years ago
I did not think that the mini would or could be better. Obviously, it would not have the same bells & whistles.
Rather, my complaint is that the literature which Cox is using is more a piece of fluff than a useful disclosure. Why not include a comparison-chart for the various STB's options, like some stores do for similar products?
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MichaelJ
Moderator
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1.8K Messages
9 years ago
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