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RayPowell

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Live TV is only available when you are connected to your home network?

I can't even watch my shows today because this message keeps popping up every time I click "Watch Now" under my channel! It worked fine yesterday but just decided not to when I logged onto my computer =(

I am running Windows 8.1, have my wifi connected (obviously) so shouldn't that be enough?

The Home Network Manager via the Cox website is non-existant and the 4 people I've spoken to via phone and web haven't provided me with a single viable answer.

As I mentioned I am using 8.1, PC and using the TV Connect app I re-installed twice today. I've rebooted, reinstalled the app and reinstalled my wifi adapter. Someone help =(

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ChrisL

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Are you on your home wifi connection when trying to view live TV?  I suggest visiting http://www.whatismyip.com from multiple devices in your home and seeing if you get the same IP address on your Windows 8.1 laptop as your other devices for starters.

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Mr__YZ

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I have the same issue. It started just today. My ip is fine.

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ChrisL

Former Moderator

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7.1K Messages

@Mr. YZ

Are you using the same Cox Internet connection that your username is associated with?  Note that it will not work at another location even if that person has Cox Internet.

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