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We're moving out of the Hampton Roads Cox service area soon.
Is there some way to keep our Cox email account active for a few months after we move and cancel all other services?
I expect there would be some charge for this, and that would be fine. Please, somebody, let me know if this will be a possibility and what we would need to do to set this up when we're ready to move and have to cancel our other Cox services.
Thanks!
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ChrisL
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Perplexed_in_Po
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Okay, now I'm confused. I called Cox support after posting my query, and was told this IS possible. The nice lady I spoke with told me I could do this with Cox's "Seasonal Saver," and that it would cost Nine-something dollars a month (I forget the exact figure). Is that not correct? If not, why are telephone support people giving out misinformation?
This is a big issue, since we won't have new email elsewhere for at least a few weeks after we move and end current Cox service. I'd rather not have to go the gmail or yahoo mail route, given their spamming problems and lousy security.
So: Is there such a thing as "Seasonal Saver"? Would it work for us for a month or two after ending other services, or not? If not, why not? And what do you mean by a "forwarding rule on ... existing cox.net address"? What's that? How does it work if we have to go that route with (shudder) gmail?
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ChrisL
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Perplexed_in_Po
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Okay, so the support person on the phone misinformed me. I guess I'm glad I at least thought to check her response on this forum instead of innocently assuming I could proceed with continuing Cox email for a short time.
Now, for the rest of my question: You said something about a "forwarding rule on [my] existing cox.net address." How do I do that and how would that work once we move and cancel all services? Again, I now know I'll have to go gmail or something like that until we have service at our new house. How would I go about setting up a "forwarding rule" that (1) would forward everything to that gmail box and, most importantly (2) survive after we cancel all Cox services when we move?
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ChrisL
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