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Due to some long-term income loss for our household, we just downgraded our internet service from Preferred to Essential. While I understand that we have dropped from 50mps to 15mps download speeds, I have noticed a significant decrease in even the slowest download speeds. For example, one site I regularly frequent would max at 6-7 mps download, now it barely hit 2 mps. Is this normal? If I still have 15mps, shouldn't I still get up to 15mps download speeds?
Thanks. in advance!
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ChrisL
Former Moderator
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I'd start by visiting http://192.168.100.1 and posting the current modem signal levels and/or log. Perhaps there are some clues there that could help us understand what is happening better.
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