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Hello, I have the premier internet and the price changed. Last month it was 73 something. This month it is 77 something. It keeps rising every year and for being a loyal customer, I find this kind of frustrating. Anyways, I was wondering if anyone might know why the change happened and if this happened to anyone else? Thanks!
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Jerry
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Contributor II
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You expect a pay raise every year, don't you? Price increases come every year from all manner of businesses.
The Fed targets inflation at 2% annualized. The CPI runs around 3.5%. So Cox's 10% annual increase does seem a bit extreme.
But that's mostly due to content providers decline in viewership and corresponding decrease in ad revenue. They have to make that up somehow to keep their shareholders and boards of directors, especially the compensation committees, happy. So they raise the price to the cable companies in the form of retransmission fees of their increasingly pedestrian content even as fewer folks are watching.
With sports programming being the exception and the principle driver of the increases for the big 4 networks and the biggest percentage of your bill, ESPN. The media conglomerates bundle their channels in an all or nothing offering to the cable companies so to get one channel that a lot of people want they have to pay for channels that almost nobody watches.
Their kid's Ivy league educations, vacation homes in Aspen and the Hamptons, the private jets, and the SLK's, AMG's and Bentley's don't come cheap. The burdens the proletariat places on the 1% who are just trying to perpetuate their class must be enormous.
The cable companies pass those increases along to consumers. Add to that the increasing number of cord cutters hemorrhaging the cable companys' subscriber base and you have the perfect storm.
And you didn't think that "free" internet speed increase last year was really free?
But they can only get away with that for so long. There is a reckoning coming. The foundation the entertainment industry has built itself upon is crumbling under it's own weight.
I, for one, am content to just sit back and enjoy the show. It might just be the best value for my entertainment dollar in a long time.
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sambruskin
New Contributor
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i am asking why my internet service (no TV) has increased from $56 to $66. i haven't been notified of this.
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sambruskin
New Contributor
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No doubt you can tell me how they can tell me i am buying the product (upgrade Internet speed0 for 56 but then raise it to 66?
being of the proletariat i appreciate your quasi-Marxist explanation. i would go back further to the French Revolution and The Committee for Public safety. unfortunately, though the blade chop out the current population of the 1%, it will be repopped quickly.
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Jerry
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Contributor II
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Theory #1) The price increase notification was in the "News from Cox" section of your last bill. Which you didn't read.
Theory #2) You originally signed up for one of their introductory offers, e.g., $56/month for six months. The six months is up and you now are paying full price. In which case the notification would have been implied as given six months ago.
Theory #3) You just lost another battle in the war of Capital vs. Labor.
But in any event, you won't get an answer from Cox here because.....
The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to Cox High Speed Internet with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at@coxhelp, visit us on Facebook, or at cox.help@cox.com.
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