New Contributor
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5 Messages
Internet Premier only showing 50MB speed - any test I perform
I am paying for 100MB speed but all the speed test I run only indicate 50MB.
Cox not delivering speed that I am paying for.
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Allan
Moderator
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2.3K Messages
Hello pyrogordo,
Are you using a wireless router or is your device plugged directly into the modem?
Allan - Cox Support Forums Moderator
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pyrogordo
New Contributor
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5 Messages
I am connected directly to the modem. I connected a single machine to the modem to isolate anything on the network.
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ChrisL
Former Moderator
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7.1K Messages
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pyrogordo
New Contributor
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5 Messages
No QoS enabled. I have tried it from both a Windows 7 PC and a Linux machine. Same results on both. It seems like I am being limited at 50 since that is what comes up with ever speed test. I have also tired it a different times of the day and I get the same results. It really looks like the config file in the modem is limiting to 50.
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ChrisL
Former Moderator
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7.1K Messages
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pyrogordo
New Contributor
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5 Messages
Looks like I am going to need a technician. This seems to have changed when I dropped cable tv. Since that time I have been getting less than advertised performance.
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ChrisL
Former Moderator
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7.1K Messages
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pyrogordo
New Contributor
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5 Messages
Ok, go ahead and schedule a technician to come onsite.
Thanks
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ChrisL
Former Moderator
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7.1K Messages
You can either email us at cox.help@cox.com to arrange that or speak with our technical support if you require a more immediate response. Due to the public nature of forums it's not best to discuss account management issues here.
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