Internet Outage

Hi Essplode,

We'd be happy to investigate this issue for you. Please email our team at cox.help@cox.com. Be sure to include your name, complete address, and your issue.

Has this issue been addressed? I just tried to get information thru Chat Support, but was rebuffed multiple times and was not given an accurate answer on the maintenance purpose or how long it will last, and lastly with no details on when issue will be resolved.

@GarageJoe

I looked at your connection from this end and all seems well with the modem.  If you're still experiencing problems I'd suggest testing without the router and see if there is any difference.