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Internet going out daily during evening hours
I just moved and took my old modem that work perfect at my old place, but it will loss connection daily in the early evening to about 9-9:30. Then last night it never came back on at all, any suggestions.
ReneeG
Former Moderator
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Do you know if you have any splitters or amps connected to the cable line coming from the outlet going to the back of the modem? If so, can you bypass it and connect the cable directly from the outlet to the modem to see if that helps? If not, we'd like to review the signal to your equipment on our end. Please send us an email to cox.help@cox.com with your full service address and a brief description of the issue you're experiencing.
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