bob's profile

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Internet down

tiered of resetting my internet connectionand access be down. i pay for service to be active 24/7 service is required to be available 24/7 without the customer fixing the problem.

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Hi Bob, I see a few things from this end that could be an issue.  The modem's signal levels are out of specification when I check it's status, a service call would likely be able to correct that.  Also, have you tried the connection without the router to see if that makes any difference?