Internet Connection Dropped - Netgear Router Settings

Is there a certain setting that needs to be enable/disabled for the Netgear Routers? I have run the setup feature using the Netgear Genie still losing the internet connection.

Moved to the current house in November, used the same cox provided Netgear Router from previous address that worked great.

Router at the home began to drop internet connection. Wireless devices are still connected to the router as well as hard wire computer, no internet connection. Have to reboot the router.

Upgraded to a new Netgear Router. Same problem is still happening.

I have to reset the router through the Netgear Genie.

Cox support says the internet connection has not been lost must be the router. Make me sign up for the Networking support just to talk to a networking specialist and she offered nothing.

Anyone have this same problem with the Netgear Routers?