Intermittent Email send/receive failures with POP3 - Again, for the third time

I posted about this issue back in January & May 2015 and this issue has come up again. Cox still has this problem and has to do something about it. Back in May or so, during a tech support phone call about something else, on a lark I mentioned this issue to the tech who said it was a known issue and he'd kick it upstairs...and the problem lessened a few days later...till the past few weeks. Now the issue is back again with a vengeance. This current intermittent email send/receive error is much worse, occurring all throughout the day, on all my @cox.net email accounts, no matter what I do. This is a well known issue to Cox and they've admitted it's on their end...so no, it's not Outlook, it's not my computer, Cox modem, or some other excuse. There are Cox customers all over these boards with the same issue for the past year at least. Please resolve this issue...I'd really appreciate it. Since the recurrence of this issue is almost identical to my previous occurrences, I'll just repost my original posting, with modifications: --------------------------- For the past few weeks now, I've been experiencing the intermittent email send/receive failures, like many other customers in these forums have reported. This needs to get fixed by Cox ASAP, instead of sometimes telling us it's being worked on. My system specs: Windows 8.1 Pro x64 MS Windows Defender active, no other security packages MS Outlook 2007 Cox Internet Preferred package with the Cox provided DOCSYS 3.0 NetGear N450 modem/router My issues: For weeks, all of my @cox.net email accounts have intermittent problems sending or receiving emails through Outlook 2007. When receiving emails, I'll get the Outlook pop-up error window stating (the message details may vary depending): ------------------------------------------------------------------- "Task 'myemailaddress@cox.net - Receiving' reported error (0x8004210A) : 'The operation timed out waiting for a response from the receiving (POP) server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP)." OR I'll get this message: "Task 'myemailaddress@cox.net - Receiving' reported error (0x800CCC92) : 'Your e-mail server refjected your login. Verify your user name and password in your account properties. Under Tools, click E-mail accounts. The server responded: -ERR mail storage services unavailable, wait a few minutes and try again.' ------------------------------------------------------------------- This issue happens consistently, several times a day...then emails will suddenly work again...then the issue reappears, rinse & repeat...it's an ongoing cycle of working/not working throughout the day for weeks now. I have several other non-Cox email addresses that have no issues at all sending/receiving within Outlook. Only my Cox email addresses have this issue. It's almost useless calling Support about this. Some support reps blame Outlook, like usual, while others have acknowledged it's a Cox issue and they'll forward it on for resolution. It's not an Outlook problem. Everything worked great for years...then this issue popped up over a year ago, as so many other customers have been reporting. And as mentioned by other customers, Cox acknowledges that they know about this problem with email and it's been kicked upstairs for a harder look. But this has been going on for far too long and we never see a solution. On my end, in past occurrences, I've reset my Outlook settings for the Cox emails, tried different settings and ports according to the Cox email support docs, and even deleted my Cox email account profiles within Outlook and recreated them (in case they were corrupted). Nothing has worked. From a troubleshooting standpoint, everything points to Cox being the culprit, which they have acknowledged. Instead of just nodding at us, tell us what's really going on and kick someone to hard fix this. If there's any other information I can provide or help you with, let me know. Thank you.