Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
New Contributor
•
4 Messages
Closed
Today I delved in to the home media platform.
I was very successful in getting the cablecard registered. I did a channel scan and got limited channels. I did some research and with the SDV being used I decided to connect up the tuning adapter and called COX to register it, which was successful.
But I am still getting limited channels.
The CC and TA info is below. One puzzling thing is when I look at the Tuner Status during channel lookup in the Prime webpage, I can see it resolve channels (in the list below look for: Tuner 0 Status) but they never appear in the channel lineup when it's finished.
I unplugged the tuning adapter and disconnected the USB cable, then plugged the TA back in and waited until the boot process was done and the green light was steady, then plugged back in the USB and started a channel search again. Another puzzling thing is in the Client area, is shows SDV Channels: 337. I am guessing this is the number of channels the TA can see.
Thanks, and look forward to any help.
Collected information:
CableCARD Status
Card Manufacturer Cisco
Card Authentication success
Card Validation success
3DES encryption supported
OOB Frequency 75.500 MHz
OOB Lock 1.544 Mbps
Signal Strength 100% (7.6 dBmV)
Signal Quality 100% (33.9 dB)
Channel List tuning-resolver
Tuner 0 Status
Virtual Channel 179 CMTV
Frequency 729.000 MHz
Program Number 27203
Authorization not-subscribed
CCI Protection none
Modulation Lock qam256
PCR Lock locked
Signal Strength 92% (-5.3 dBmV)
Signal Quality 84% (32.8 dB)
Symbol Quality 100%
Streaming Rate none
Resource Lock none
Tuning Resolver Status
Authentication success
Downstream success
Upstream success
Operational Status ready
User Inactivity 0 minutes
CLIENT
Authorized: Yes
Service Gp: 4787
RF Ip Addr: 10.44.2.203
SDV Channels: 337
SERVER
Status: Ready
Time: 02/02@21:00:54
Pri Ip-Port: 172.29.78.34-22409
Sec Ip-Port: 0.0.0.0-22409
SDV PROTOCOL STATISTICS
SelInd Rx: 0
SelResp Tx: 0
QryReq Rx: 0
QryConf Tx: 0
EvInd Rx: 0
Discussions
•
Updated
2.6K
3
0
0
Lack of hotspot setting
Discussions
1
0
URC-8820-MOTO remote doesn't control DVR
Discussions
1
0
Poor internet service
Discussions
0
0
Cox / spectrum sucks
Discussions
1
0
Lack of hotspot setting
Discussions
1
0
URC-8820-MOTO remote doesn't control DVR
Discussions
1
0
Tv upgrade to HD
Discussions
1
0
Cox bill wrong
Discussions
1
BrewskyAZ
New Contributor
•
So, I found a command to show all the channels in the HD Prime via the webpage and it appears to see all the channels, but the channels not showing in the normal lineup have strikethroughs, eg:
1033 ESPNHD
1034 FSNHD
Just thought I would add this little snippet.
0
0
Becky
+2 more
Moderator
•
To what channel packages do you subscribe?
0
0
BrewskyAZ
New Contributor
•
I was able to have COX re-pair my cablecard and then I was able to see all the channels.
Thank you for the responses!
0
0