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New Contributor
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I upgraded to a new DOCSIS 3.0 modem but speeds are still capped at about 30mbps
I have a Netgear N300 and Cox internet preferred.
Atarwii
New Contributor
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any help?
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ReneeG
Former Moderator
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Hi Atarwii,
We can check the service level on the account. Please email us at cox.help@cox.com with your full name and service address so that we can further assist. Also, please include the link to this post.
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Atarwii
New Contributor
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Sent
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Accepted Solution
MaryF
Former Moderator
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Hi Atarwii,
Thank you. We've received your email and have replied.
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