I DO NOT HAVE A TOTALLY SECURE CONNECTION. WHY?

I DO NOT HAVE A TOTALL SECURE COX INTERNET CONNECTION, WHEN I AM PROPERLY LOGGED INTO MY COX WEBMAIL INBOX. WHY DO I NOT HAVE A TOTALLY SECURE CONNECTION FROM MY ISP. I AM USING THE LATEST VERSION OF CHROME ON MY LAPTOP

YOU HAVE A LOT OF PRETTY BUTTONS UP THERE. LOTS OF OPTIONS, BUT, NONE TO ADD A FILE OR A SCREENSHOT. I HAVE STOPPED GIVING MY COX WEBMAIL ADDRESS AND USE GMAIL OR YAHOO. THEY HAVE FULLY SECURE CONNECTIONS.

I DISCONNECTED THE COX TV MORE THAN A YEAR AGO, AND I AM SERIOUSLY CONSIDERING DOING THE SAME WITH THE BROADBAND.