icedog1265's profile

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how do you see all of the sports scores?

Ever since Cox redesigned the website's look, I can't see all the latest articles that should be posted.  For example, if I wanted to see ALL the football scored, I clicked on sports, then national, the NFL and then scoreboard.  Now it seems that Cox is deciding what scores they want me to see.  Who is the idiot that designed this new webpage?  Can't see what I want to see.  Any idea if you are going to fix this issue or how do you get to that page?

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icedog1265,

I suggest completing the feedback form by clicking the "Feedback" link on the right side of the webpage.

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Icedog,

I asked the same question and following are the threads that I sent and response received. Long story don't hold your breath for an answer. Oh, and by the way, the video articles (News, Entertainment, Sports we used to see) are now located under My Connection / Watch TV Online. BUT nothing has been updated since Sept. 30??????

  • Posted by Fletcher 
    3 Oct 2015 5:07 PM

    ColleenD 
    Cox Support Forums Moderator

    Can you are anyone tell me where I can find sport stats (i.e. team standings, scores, team stats, etc.) for MLB, NFL, College Football, etc.).  When I enter on Sports it now just provides sport articles. The old home page gave you the option to pick MLB, NFL, College, Golf, etc.

    When I finally reached a Cox support rep. on the phone they didn't know either (this was after being cut off 3 times). HELP!!!!!

  • Posted by DustinP 
    3 Oct 2015 7:00 PM
    Hi Fletcher,

    It sounds like you've found http://myconnection.cox.com/category/nationalsports/ on our website. At this time, there haven't been any updates to the sports stats to our website. We can forward this information to our developers for review.


    DustinP

    Cox Support Forums Moderator

  • Fletcher
    Posted by Fletcher 
    4 Oct 2015 1:36 PM

    DustinP - Cox Support Forums Moderator

    Thanks for your response. Good to know someone does read customer questions in the Forum.  When you send this to your web developers, who are apparently not into sports or they would not have overlooked updating the sports stats when they updated your website, please ask them for a time frame when they think sport stats will be updated so you can at least provide us paying customers feedback. And most of all "where will the stats be located in the website?"

    Also, please disregard my post on Oct 1. I found the video news articles under My Connection / Watch TV Online.  

  • Jerry
    Posted by Jerry 
    4 Oct 2015 4:10 PM

    Sorry to dampen your expectations but when they say they're forwarding your suggestion to their web developers or their technical team or whatever other imaginary friends they have it's basically going down a black hole, never again seeing the light of day.

    The tech side does not communicate their intentions with the customer relations side. They get their direction from the bean counters. And they have determined that whatever's good for Cox's bottom line is good for the consumer.

  • Posted by TiffanyR 
    5 Oct 2015 6:28 AM
    Hello Fletcher, 

    I have forwarded this response to Dustin, so that he can add it in with the original report. 

    Tiffany R. 
    Cox Support Forums Moderator

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Hi Fletcher,

We've submitted feedback, you may also submit feedback on our cox.com website on the feedback tab to the right. If you're looking for additional trusted sites for sports information, I'd recommend ESPN as your one stop shop for sports.