HDhomerun Prime not picking up all channels

Firmware is 20141124 and basically most of them.  I only have advanced TV.  Getting channels 2-12,15,20,79,80 then the HD versions of them. Should have espn,  Discovery,  FL, etc

BSAVAG3 said:

Firmware is 20141124 and basically most of them.  I only have advanced TV.  Getting channels 2-12,15,20,79,80 then the HD versions of them. Should have espn,  Discovery,  FL, etc

That is the HD HomeRunPRIME firmware,

You need to go into the Tuning Adapter Diagnostics and find the Tuning Adapter Firmware.  It will be "platform version 1.37", or 1.40.  if it is NOT 1.40, that is your issue, You will need Cox to push a TA firmware udate to the TA.

Ok well I'm still at work till 10cst. So if someone will still be on I will check on that when I'm off. 

where do i find the TUning Adapter Diagnostics at?

StephanieA said:
Your tuning adapter firmware is a long number that ends in a .XX. The most recent version ends in 1.40. What message do you get when you tune to ESPN?

I believe that I am on 1.40 here is what i found

MTR-700 CODE MODULES

PLATFORM VERSION: 01.40
PLATFORM BUILT: Sep 10 2014 15:22:26
OBJECT   VERSION   STATUS   ID

Basically when ESPN shows up just says no signal.  When i think about it the only channels that I am getting are my local channels.

Any other suggestions? 

StephanieA said:
Is the light on your tuning adapter solid? Please confirm the connection of your adapter and your Tivo. 

Sorry, also so right now the connection goes, Coax from the wall to 2-way splitter one goes to cable modem, the other to Cox TA from TA coax to HDHomerun Prime.  Also from TA the USB connection from TA to HDHR. Then ethernet from HDHR to Rounter

Here's a link for the connections. Once the cables are changed, I suggest power cycling your equipment. Let me know if it helps.

http://media.cox.com/support/print_media/tv/equipment/user_guides/cable_box/InstallingYourCiscoTA.pdf

Will give this a try then report back

So, I would then need to get a 3-way splitter to connect it using the instructions provided because i have my cable modem on that outlet as well

StephanieA said:

Here's a link for the connections. Once the cables are changed, I suggest power cycling your equipment. Let me know if it helps.

http://media.cox.com/support/print_media/tv/equipment/user_guides/cable_box/InstallingYourCiscoTA.pdf

Gave that a try and it still yields the same results with just the over the air channels being received.