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New Contributor

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GO BACK feature unavilable on the 8820 Remote with the NEW TRIO?

When I go to the ON DEMAND section, and enter into the area where they list programs and the available episodes, I cannot go back to the episode listing. Previously with the Motorola unit I would press the STOP button in the DVD section of the 8820 remote.

I spoke with a Technician and neither of us could figure it out.

It would make life really miserable if I had to go back to the main ON DEMAND menu every time I simply want to move to another episode of the same program.

ANYONE know how to GO BACK to the episode listing while you are actually watching an episode?

Thanks

 

Former Moderator

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7.1K Messages

On my 8820 per the menu bar at the bottom of the OnDemand guide the Red C button is listed as being the back button.

Valued Contributor III

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2.8K Messages

ChrisL said:

On my 8820 per the menu bar at the bottom of the OnDemand guide the Red C button is listed as being the back button.

Works for me! And in menus previous to that, the "<" button sends you back one sub-menu.

New Contributor

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2 Messages

I am using the NEW Trio which I think is the Home network description.

 

the Cox tech and I tried that and many other buttons, it does not seem to work on the new box.  It did work on the motorolla boxes though so you would think with the upgraded box they kept that feature.

 

Any other ideas?  (Thanks for the response.).

Valued Contributor III

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2.8K Messages

ANYONE know how to GO BACK to the episode listing while you are actually watching an episode?

While WATCHING an episode? No. But when you are done push the red "c". See manual at:

http://ww2.cox.com/support/print_media/tv/equipment/user_guides/Triomanual.pdf

BTW, please give a DVR model number (and hopefully the EPG version.) Just saying "the new box" doesn't help much.

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