ScriptCOX's profile

New Contributor

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4 Messages

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Frequent Cable/Internet Drops?

My Internet/Cable has recently been dropping quite a few times a day. When It drops i get problems such as: Youtube Video Problems, Cable Box going out, and internet dropping overall. I really dont think it is my wifi modem. The wifi still shows up but lacks internet connection. I try things like resetting the modem and such but nothing helps. Please Respond.

Former Moderator

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7.1K Messages

Could you check http://192.168.100.1 and post the reported signal levels?

New Contributor

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4 Messages

Downstream Value
Frequency 837000000 Hz
Signal To Noise Ratio 38.3 dB
Power Level 6.1 dBmV
The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading

Upstream Value
Channel ID 4
Frequency 37104000 Hz
Power 54.0 dBmV
 

Contributor III

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806 Messages

Transmit levels look high, I would bet that is what is causing your problem, and since your downstream signal is high I kind of suspect something at the pole, but just in case, can you describe how the cable gets from the pole to your modem? Like what kind of wiring, where it goes, if there are splitters. That will help isolate exactly where the signal is going bad, so to speak.