New Contributor II
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14 Messages
FoxNow.com full access (and others) blocked by Cox
Why does Cox block full access to internet streaming video providers like FoxNow.com. I have confirmed with Fox (and several other video providers) that Cox actively blocks internet only subscribers from accessing streaming video services. This is an UNFAIR business practice. I would like to see this practice stopped. Unchain my internet. What will happen when your internet only subscribers find out about senate bill S.1680 that would make this an unlawful practice?
I can tell you that if the block for this and other video providers is not removed from my account, I am going to make it my mission in life to A, inform them about this bill, B, work tirelessly to ensure that it is passed, C, Ask the FCC to investigate the practice, and D, encourage as many of your customers as is humanly possible to defect and/or request the same.

DerrickW
Valued Contributor
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1.2K Messages
I would like to investigate this further for you, I have not heard of us blocking streaming from this website. What errors do you get when trying to stream video? Are you able to ping or run a trace route to the site?
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pkfrye
New Contributor II
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14 Messages
I am an INTERNET ONLY subscriber and Cox blocks access to FoxNow.com if you are not a TV subscriber. I have verified this fact from 4 sources 1-Direct contact with FoxNow.com, 2- Your FAQ page that states "access is based on your TV subscription 3-"Chat session" with customer service rep at Cox, and 4-Actually logging in to FoxNow.com, unlocking an episode successfully on the Fox site and receiving a "Your provider does not allow access to this site based on your subscription." message after validating credentials.
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Health_Edge
Valued Contributor III
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4.2K Messages
I think it makes sense you don't get access to video content if you don't subscribe to video subscription. Cox isn't blocking the site, Fox is requiring login for access.I don't see this as net neutrality, but getting what you pay for.
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Becky
Moderator
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4.3K Messages
Since each TV network owns the copyright to the shows they produce, each network is allowed to dictate the terms of availability by which cable TV providers, satellite TV providers, and online video streaming services must abide.
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pkfrye
New Contributor II
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14 Messages
Health Edge,
I respect your opinion but I completely disagree and you are incorrect. Cox is blocking access and they have admitted that they block access. The issue is as follows: Data is data be it audio, video, text, etc. Cox and other cable providers are SELECTIVELY blocking data from broadcast media sites based on negotiated settlements forced on broadcasters. It works like this: I'm a cable TV provided and we are coming up on contract negotiations. I refuse to carry your station if you don't, A-Meet the price I demand to carry your signal, B-Assist in blocking/delaying the most current episodes of the shows you air. Why do they do this? To force consumers to continue to buy cable TV service for current media and to limit competition in the traditional market space of cable TV.
The SELECTIVE block is the issue. For example Hulu, Amazon, and most of the content on Roku and AppleTV aren't blocked. If it was just about access to video, these sights would be blocked as well. They aren't blocked because they know that the litigation and their customer base wouldn't stand for it. It is an unfair business practice that Senate Bill 1680 would outlaw. This is about the balancing act between what their customer base will "tolerate" and what they can get away with a minimal of legal risk.
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pkfrye
New Contributor II
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14 Messages
I respect your opinion but I completely disagree and you are incorrect. Cox is blocking access and they have admitted that they block access. This is not a "rights" or copyright issue. Remember, Fox is a traditional broadcaster with affiliate stations just like ABC, CBS, and NBC. Federal mandate requires broadcast signals to be free and provided over the air and that's how I get the majority of my entertainment. The issue is direct competition in a traditional market space for cable TV providers. Data is data be it audio, video, text, etc. Cox and other cable providers are SELECTIVELY blocking data from broadcast media sites based on negotiated settlements forced on broadcasters. It works like this: I'm a cable TV provider and we are coming up on contract negotiations. I refuse to carry your station if you don't, A-Meet the price I demand to carry your signal, B-Assist in blocking/delaying the most current episodes of the shows you air. Why do they do this? To force consumers to continue to buy cable TV service for current media and to limit competition in the traditional market space of cable TV.
The SELECTIVE block and data stream throttling of competing TV providers is the issue. For example Hulu, Amazon, and most of the content on Roku and AppleTV aren't blocked. If it was just about access to video, these sights would be blocked as well. They aren't blocked because they know that the litigation and their customer base wouldn't stand for it. It is an unfair business practice that Senate Bill 1680 would outlaw. This is about the balancing act between what their customer base will "tolerate" and what they can get away with a minimal of legal risk.
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pkfrye
New Contributor II
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14 Messages
Also HealthEdge, you may want take a look at the bill (S.1680) currently before Congress. At it's core it addresses the following issues: https://www.congress.gov/bill/113th-congress/senate-bill/1680
Prohibits ISPs, multichannel video programming distributors (MVPDs), online video distributors (OVDs), and video programming vendors (VPVs), in various circumstances and in their relationships with one another, from engaging in unfair methods of competition, or unfair or deceptive acts or practices, that hinder significantly or prevent an OVD from providing video programming to consumers.
Prohibits MVPDs or OVDs from entering agreements (for periods longer than 30 days) that limit or prohibit a VPV from making its video content available to consumers for free over the Internet.
Permits VPVs to establish different prices, terms, and conditions that: (1) relate to substantial, real, and legitimate business concerns; and (2) are not used in an anticompetitive manner.
Prohibits broadcast television licensees or television networks from: (1) refusing to negotiate with OVDs for the carriage of television content, or (2) restricting an OVD's ability to make such content available to subscribers on any platform or device.
Prohibits broadcast television licensees from providing an over-the-air signal that differs from a retransmission of that signal provided to a MVPD or an OVD, subject to exceptions for certain commercial advertisements embedded in such signal when the variation is not used to increase overall advertising time.
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ChrisL
Former Moderator
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7.1K Messages
As Heath Edge as explained already this content is not being blocked by us. The network is the owner of the content and thus reserves all rights to determine how their content may be distributed. In order to access online content the network requires that we enter into a re-transmission consent agreement on behalf of our subscribers. Such agreements commonly stipulate that our subscribers must subscribe to our Internet services and/or the TV channel in question. I'll be happy to pass along a programming request on your behalf.
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AllenP
Valued Contributor
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1.7K Messages
Bill S.1680 was introduced by the Chairman of the Commerce, Science & Transportation committee, John D. Rockefeller. Here is an excerpt from the committee's website:
“My legislation aims to enable the ultimate a la carte – to give consumers the ability to watch the programming they want to watch, when they want to watch it, how they want to watch it, and pay only for what they actually watch,” said Rockefeller. “Consumers must be able to benefit from online video’s promise of decreased costs, increased choice, and higher-quality video content. And I strongly believe that my legislation will help foster a consumer-centric revolution in the video marketplace.”
The full text can be found here: http://www.commerce.senate.gov/public/index.cfm?p=Legislation&ContentRecord_id=060460a1-5ef6-4c7b-8d52-c65ee5266d87
Nowhere does the bill say an organization can't charge for it's content but must be free. It sounds like you, pkfrye, want to get something for nothing. Even if this bill passes, you will still have to pay for the content you receive. It will just stop providers like Cox from preventing you from using (and paying) alternate sources. I'm all for this ... I would love an a la carte system where I only pay for the channels I actually watch. I'm lucky if I watch 10% of what Cox provides and charges me for.
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pkfrye
New Contributor II
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14 Messages
ChrisL, thank you for your response. I understand the network/entertainment provider's rights portion and I’ll stipulate that Cox is acting in full accordance with the consent agreement. I want to be sure that I understand you correctly with regard to the data interchange. I’m asking because FoxNow stated that Cox actually performed the "blocking/delay" based on the credential verification performed by Cox so I have received conflicting information and I'm trying to clear up which end of the data chain is the gate keeper. It seems that you are stating that while Cox verifies the credentials to ensure that a TV subscription has been purchased, Cox does not in any way impede access to the "new episode" data even if the user is flagged as a non subscriber. You are stating that Fox's site is completely responsible for "blocking/deaying" access to new episodes based on data you send to Fox as a part of the credential verification. Is that correct?
BTW if someone has a better term than the word "blocking," I'd love to hear it since everyone is sensitive to the use of that term.
My thanks to everyone in the forum that responded and apologies to everyone in the forum for belaboring the point but I am interested in this technical nuance because of the pending Senate legislation I mentioned when I opened this particular thread on the subject.
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pkfrye
New Contributor II
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14 Messages
Thank you Allen and while I agree that everyone usually wants something for nothing, I'm really not that guy. I also support a "ala carte" system.
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ChrisL
Former Moderator
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7.1K Messages
The process of validating using your cox.net login is part of the entitlement check that a particular network may require to validate viewing eligibility. The process validates your identity on your end and passes to the network's online gateway the minimum information required to verify that you are a subscriber of their services on our end. Based on the outcome of this verification the network will either allow or deny access to their online content based on the subscription criteria they have set forth. This is effectively what it means for your ISP to be a "participating provider" as the network refers to it. This model only applies to networks which have chosen to tie access to their online content to subscriptions of their traditional or linear TV content. Some networks have chosen to allow direct to consumer subscription options such as HBO recently announced for example. In those situations we are not a factor in being able to access content.
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