New Contributor
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6 Messages
Follow up on answered question about EMTA and DOCSIS 3.1
"All eMTAs have to be rented from us in order to be provisioned however we do not charge for them unless they also have integrated wireless gateways. You also do not have to use your eMTA for Internet if you have your own device you'd rather use for that purpose. Chris"
Is there a link to instructions on how to set up the standard issue Cox eMTA modem WITH a standalone DOCSIS 3.0 or 3.1 modem? I subscribe to Cox for telephony but do not use it (instead, Google Voice) because a better modem for internet is more important to me. Thanks in advance. C.
ChrisL
Former Moderator
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7.1K Messages
8 years ago
We don't have anything that fits this description posted. Typically it's just a simple as using a cable splitter to allow both modems to be connected.
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Andrew_Wees
Contributor III
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809 Messages
8 years ago
if you are not using cox for phone why did you get a phone modem?
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colintucker
New Contributor
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6 Messages
8 years ago
I never would have dared to use two modems-- figured that would just be asking for trouble. Looking forward to going this way tonight-- so simple!
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colintucker
New Contributor
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6 Messages
8 years ago
Had Cox telephone for years so have the Cox telephone modem sitting around; upgraded to better modem that doesn't have telephone.
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Andrew_Wees
Contributor III
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809 Messages
8 years ago
the emta and phone modem are the same thing just different names. return the phone modem to cox
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colintucker
New Contributor
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6 Messages
8 years ago
That'd be great (one less box plugged in!) but the newer modem does not have RJ-11 jacks, so it cannot pass a signal to a telephone. I sense that is why Chris suggested running a cable splitter- one runs to the modem that fuels the home ethernet network; the other runs to the RJ-11 input on the telephone.
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ChrisL
Former Moderator
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7.1K Messages
8 years ago
The requirements as I understand them are that you need phone and Internet service but want to use your own modem. If that is the case separate modems would be the solution. The eMTA provided by us for phone only and your own modem for Internet. They could either both be connected to a single outlet with a cable splitter or to different outlets in the home.
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colintucker
New Contributor
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6 Messages
8 years ago
I'm following now- thank you.
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Andrew_Wees
Contributor III
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809 Messages
8 years ago
You don't need a phone modem if your not using cox phone you could try porting your cox phone number to google voice
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