New Contributor
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1 Message
Extremely slow speeds for what I'm paying for
I just upgraded my old Linksys router that I had for 10 years to a Arris Surfboard SB6183 as I have the Premier internet. With the old router, I was at 12Mbps downloading and now I'm at 22Mbps if I'm lucky. I tried connecting directly from modem to computer with ethernet cable and got 33Mbps. I need help troubleshooting this as I've been over paying for this speed.
ChrisL
Former Moderator
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7.1K Messages
9 years ago
While connecting directly to the modem sounds like an improvement I'd say something is definitely still happening. I'd suggest visiting http://192.168.100.1 and posting the signal status and modem log info so we can look for problems there.
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