Rad1109's profile

New Contributor

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2 Messages

Friday, July 1st, 2016

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Error M.3.1.4 and service unavailable on two channels

Two channels alternately give me the above error box and no picture or the picture & sound are broken up. Called three time and still no solution. Told to wait a couple of days weeks ago. Any known solutions?

Moderator

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4.3K Messages

9 years ago

Hi Rad1109,

On what model cable receiver is this happening? What are the names and numbers of the two channels?

New Contributor

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2 Messages

9 years ago

It's on a mini box and its ch 47 msnbc and ch 19 qvc

Moderator

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742 Messages

9 years ago

Hi Rad1109,

Verify the connections on the mini-box are correct, http://bit.ly/1Z0nZf3 and let’s run a channel scan, http://bit.ly/1Jrz7xp. If you’re still getting the error please let us know.


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