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New Contributor
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Email issues - server has unexpected terminated the connection
Ongoing issue for days, can't seem to resolve.
When deleting messages, consistently receive an error message indicating "Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity."
Have tried numerous possible solutions, including powering down modem, etc., nothing works.
I am using Windows Live Mail.
Incredibly frustrating.
Anyone have a solution?
duhmel
New Contributor III
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I have had this problem for over two months as have many others posting in this forum. Moderators in this forum as far back as mid-December have acknowledged this being a Cox problem and on many occasions have replied that is is 'under investigation', whatever that means. Cox is unable/unwilling to fix this issue.
It is surprising that you just started having the problem. Have you changed anything recently? Are you using POP, IMAP or Webmail? Where do you live (most people that have reported problems seem to be in Southern California/Arizona).
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Email_issue_-_s
New Contributor
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I have been having the problem for months, not sure when it started. At first it was sporadic, now it happens with almost every email I try to delete and other instances as well. No, have not changed anything recently. I'm using IMAP. Incredibly frustrating situation for running a business and if it doesn't get resolved I will take my business elsewhere.
I live in Arizona.
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