New Contributor II
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4 Messages
Dynamic Range Window violation
been receiving this message over and over
Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=40:5d:82:e5:26:a0;CMTS-MAC=00:1e:be:ff:28:b0;CM-QOS=1.1;CM-VER=3.0;
i have been dealing with this issue for a year and i am fed up.
Please does anybody have a solution.
Dealing with intermittent internet like i am back when the internet first came out wtf.
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Accepted Solution
frustratedNetwo
New Contributor II
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4 Messages
So the problem is fixed!!
I am posting this so if anyone has the same problem they can fix it too. First things first the router and/or the equipment was not the problem. The problem was cox sent out ### techs to my house over and over. When calling cox the last time I told them my modems power signals were not looking correct and told them about my modems logs. Ask your ISP for i believe what they call a "Data Tech" this tech actually knew what they were doing and fixed the issues. I had been dealing with this problem for over a year and it took the tech 30 minutes to fix my problem. So in ending this topic after the tons of hours looking on the internet and wasting my time JUST CALL YOUR ISP and have them fix the problem if your logs and symptoms are the same as mine, do not waste your time. Hopefullly this helps someone else out.
these were the errors my modem was giving to look my modems logs i typed 192.168.100.1 in the search bar:
2016-11-15, 20:48:43 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=40:5d:82:e5:26:a0;CMTS-MAC=00:1e:be:ff:28:b0;CM-QOS=1.1;CM-VER=3.0;
2016-11-15, 20:48:57 Warning (5) Dynamic Range Window violation
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frustratedNetwo
New Contributor II
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4 Messages
here are my modem levels:
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ChrisL
Former Moderator
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7.1K Messages
Those types of events would suggest that there is a signal or equipment problem somewhere. Are there any cable splitters you can try bypassing and seeing if that helps?
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frustratedNetwo
New Contributor II
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4 Messages
where would these splitters be? we only have cox internet and dish tv? the cable goes directly to the modem a tech put a filter on the cable then when i had problems another tech took it off. The same issues happens when directly connected to the modem too. I have used a whole brand new router and issues still happen.
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Tecknowhelp
Valued Contributor II
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2.8K Messages
Does your Dish TV coaxial(cable) connect to the same coaxial as Cox internet? The two could be interfering with each other.
How does the coaxial get from the pole/street to the modem? You say direct, but there has to at least be a ground, usually in the house box on the side of your house, otherwise that may be your problem.
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