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New Contributor
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DNS Hijacking
Is there is a way to have Cox stop DNS hijacking? I have choose to use a different dns servers than those provided by Cox, but Cox still hijacking my connection. Do I need to call customer service? Have you had that problem before?
AllenP
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Valued Contributor
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How are you setting your DNS servers? In the dhcp server of your router? I use either Google or OpenDNS and haven't had a problem. Never use Cox DNS.
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arodlinux
New Contributor
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After the initial setup I access my modem/router and change the DNS server setting to either OpenDNS and Google Public DNS. Then I started noticing that some of the website that should be block are not blocked. That is when using network tools like ping and traceroute I noticed that even my modem setting has not be "change" the connection is hijacked to use cox dns servers.
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Tecknowhelp
Valued Contributor II
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What model gateway do you have?
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Omoeba
New Contributor
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I suggest you to disable enhanced error results
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Dubh00
New Contributor
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how were you able to find your router login information?
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AllenP
+4 more
Valued Contributor
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Depends on the model router/gateway you have. Please post your model and we should be able to get the defaults for you.
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grymwulf
Contributor II
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It sounds like you have figured out already how to resolve the issue:
After the initial setup I access my modem/router and change the DNS server setting to either OpenDNS and Google Public DNS. Then I started noticing that some of the website that should be block are not blocked. That is when using network tools like ping and traceroute I noticed that even my modem setting has not be "change" the connection is hijacked to use cox dns servers.
Essentially, Cox has implemented a module in their DNS servers that redirects you to a sponsored search page instead of giving you a straight DNS error. For a significant portion of their customer base (at least that's the story and they are sticking to it) this 'enhancement' helps when they've accidentally mis-spelled a website address.
So, to disable it, I do recommend using the Google Open DNS servers at 8.8.8.8 and 8.8.4.4.
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thenightisdark
New Contributor
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I have set up the DNS. However, it might not be right. If the DNS is as follows, what else to try?
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