Disruption of NBC & FOX Due to Contract Dispute

FYI: From Cox's ToS

D. Programming: You acknowledge that Cox reserves the right at any time and in its sole discretion to change its channel lineup and/or to pre-empt specific programs or parts of programs previously advertised as available. Cox also reserves the right to alter its fee structure upon notice to you. You may immediately terminate service upon notice to Cox. 

You still have a point, my point is just Cox is under no legal obligation to give credits. That is why they only do when you ask. It is usually not in a business best interest to give out money if they don't have to. In this case it may be to Cox's benifit, to save customers, but logic like that is not common in the business world. 

Last, part of it may be they are still under negotiations? Wouldn't make sense to give you a credit for lost features if next week they get the channel back. 

Let's look at the economics:

The Economy package (that takes ESPN and the other sports networks out of the equation) lists for $40.49 on Cox website.  That gives you 40+ stations and averages out to about $1 per station.  That is the selling price, not Cox's cost.  Why would you expect even a $5 credit for something that costs Cox less than $1?  A $45 credit is more than all 40+ stations cost the consumer.  Any credit you receive would be a courtesy, not based on cost of service lost.

I know nobody likes being caught in the middle of a rate dispute but we don't like rate increases either.  If Cox sets a president giving the network a 300% increase, all other networks will want the same .... do you want a 300% increase in your bill?  Think not!